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Do I need an RMA number to send in an instrument for calibration?
Answer: Angstrom Metrology, LLC does not require you to obtain an RMA number prior to sending in your equipment for calibration. Whether you are sending in your equipment for the very first time or you are one of our many repeat customers, our ISO 17025 compliant record system will keep track of any and all information that we require. Simply include your purchase order number and shipping information and our staff will take care of the rest. |
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Do you accept Credit Card as a form of payment?
Answer: Yes, we accept all major credit cards, including Visa, MasterCard, Discover and American Express. |
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Where do I send my instrument for calibration?
Answer: Our facility is located at 5931 Sea Lion Place Suite 102, Carlsbad, CA 92010
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Do you provide calibration services to companies outside the United States?
Answer: Angstrom Metrology, LLC is proud to provide calibration support for international companies. Many of our customers have facilities located outside the United States, and find it more efficient to send us the instruments directly rather than shipping them to a local affiliate who will redirect it to our facility. |
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What is your turnaround time for calibrations on instruments?
Answer: We are proud to say our average turnaround time is consistently the best in the industry. Unlike other companies who will expect you to pay a premium for an expedited return of your equipment, Angstrom Metrology’s average turn around time is 3 to 5 days. We also provide for you a calendar displaying our holiday schedule to help you plan your calibrations accordingly. (Our calendar is located in our About Us section.) |
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How much will the calibration service cost?
Answer: Each type of calibration service we provide requires a different setup and utilizes different standards. The cost is a reflection on the time and equipment that must be used for the calibration of each item. Feel free to use the PRICE QUOTE section at the top of the page and we will be happy to determine your cost before you send us your instruments. |